Kmart Lismore

No Kmart trolleys available, many customers in store were walking around with Big W trolleys or Woolworths trolleys. I decided before going to Woolworths to grab one myself to see if they had any spare near the checkouts. There was only 1 behind the counter which was holding stock. I kindly asked staff if I could have this as I needed to collect 3 fans. Staff kindly let me have it. When I went to grab 3 fans, ALL of them had black dirt and dust on them (so gross) I grabbed 3 and placed into the trolley and both hands were left filthy. I noticed that actually all the boxes of fans on display were dirty. After I paid for them, I approached a staff to let them know all their stock of fans were filthy and showed her the state of my hands after touching them. The lady couldn't care less and just said "Yeah they're all dusty like that, we don't clean them" I couldn't believe it. How lazy and just disgusting to show off your items in dirty condition with no shame at all for customers to leave the store covered in dirt and dust. Come on Lismore Kmart, all you need is a feather duster - it's not that hard to show some pride and basic cleanliness in your items and store. I mentioned to the lady I've never seen items in a filthy state like this in Ballina kmart and left.

Mandy is a valuable asset to your store, she is purely why u get 5* as I hate the layout with the checkouts. But it's a pleasure to exit and enter the store and see Mandy, she's bubbly, warm and welcoming, amazing on the door and is why I have made lismore my only Kmart. Her product knowledge when asked about items is outstanding and also her interaction with regulars is above and beyond. You deserve the recognition Mandy, thank you for making all our experiences at Kmart amazing.

Always great value for money with lots of choice! 👌 Although, I did hate having to walk all the way up to the busy back service desk, when I chose to collect my online order at the front desk... I think this is a work in progress for K-Mart, which still needs a few wrinkles smoothed out, to streamline the click & collect process. 😉 Great Romper Stomper boots for $30! Well done K-Mart! 😁